Superior application management and administration helps public safety agencies improve interoperability, information access, and data sharing.
Winston Salem, NC (June 5, 2014) – Today InterAct, the leader in public safety cloud computing, announced a major enhancement to their next generation Mobile platform. The release features robust configuration options that provide agencies with greater control over who can access, use, and change data presented within the InterAct Mobile application.
Using this new capability, agency administrators can define, configure, and publish user configurations remotely across single or multiple agencies greatly easing the support burden while delivering cost savings from simplified administration. Configurations follow the user thereby eliminating the need to reconfigure settings when logging on to the application from a different device, which saves responders and system administrators’ valuable time.
“Our customers now have a powerful tool to manage and administer InterAct Mobile remotely, lowering the total cost of ownership while increasing the tactical awareness and efficiency of first responders,” said Tim Irelan, VP/GM of InterAct Mobility Solutions.
Indiana’s Boone County Public Safety greatly values the improved administration, configurability, and interoperability of this latest release. Coupled with deep integration to InterAct’s InterDEx™ nationwide data-sharing network, InterAct Mobile provides all of Boone County’s EMS, EMA, Fire, and Law Enforcement personnel with vital, actionable data from local, state, and federal sources in real-time. All query returns display in a concise, easy-to-read, and common format that assists responders in making better, faster decisions resulting in improved tactical awareness and responder safety.
“I’m proud that Boone County Public Safety is an early adopter of InterAct’s next generation Mobile platform, which is an essential tool for our first responders,” explains Major Michael Nielsen, Chief Deputy of Boone County Sheriff’s Office in Lebanon, IN. “With these new configuration options, we can centrally manage and control user access so we don’t have to touch each device. Also, individual configuration settings follow our responders, so if they log-in from a different device they get exactly the same user experience. It’s a huge time saver while strengthening our information access security.”
“Coupled with the power of InterAct’s InterDEx data sharing network, we now have unmatched data sharing capabilities that unite all county resources and allow them to work strategically and cooperatively with agencies throughout Indiana and other states across the country, even if they are using a different records system,” said Nielsen.
InterAct Mobile runs on a wide variety of operating systems and device types, including laptops, tablets, and smartphones. InterAct Mobile supports data sharing initiatives throughout the U.S. and provides customers with access to InterAct’s InterDEx national data sharing network at no additional cost.
InterAct creates public safety software products that support dispatchers, incident responders (law, fire, EMS) and correctional officers worldwide.
We bring the benefits of cloud computing to public safety. Our cloud applications connect public safety practitioners to each other and the information they need anywhere, anytime. Our cloud options are more reliable, less costly, easier to use, and more secure.
Cloud computing benefits are so great that we believe its adoption is a key success factor in achieving the mission that we share with our customers: the safety and well-being of citizens and their communities.
To learn more about our solutions, please visit us at: http://www.interact911.com.
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